Email Notifications that embed the full request and any comments, in addition to directly selecting yes/no within the email to make the approval.
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Laura Chapman
When the email notification is sent stating a request has been approved or rejected, it would make sense to include a couple of more things.
1) The text from the previous request
2) The action the last user took on that request
3) Any comments associated with the request (Asked for by BYU in particular)
4) The ability to click yes/no to approve the request
For schools that receive a lot of requests, this will allow them to live in email as opposed to having to click into the request each time.
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Laura Chapman
It would also be helpful if additional custom fields could be added in the email notification, such as, Term, it would provide additional context.
Justin Wenig
Laura Chapman I cleaned this up to include a couple of other things we've heard from other institutions. Would the above be helpful?
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Laura Chapman
Justin Wenig: I'm not sure what #1 is, #4 would be awesome, but only if the email also included what is being requested. If the email included the summary of the changes (similar to the red and green summary of changes the request shows), then that would make it simple to take action right from the email. I can see #2 being helpful, but all of our requests are just 1 step workflows so it's not applicable to us right now.